Effective Date: 14 May 2026
Welcome to Krio Digital
Krio Digital (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, applications, and communication platforms including WhatsApp integrations and Meta services.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Business details
- IP address
- Browser and device information
- Communication data submitted through forms, WhatsApp, or APIs
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Provide digital marketing and IT services
- Respond to inquiries and support requests
- Improve our website and services
- Send updates, notifications, and promotional communications
- Integrate and manage WhatsApp Business API services
- Maintain security and prevent fraud
3. WhatsApp & Meta Integration
Krio Digital may use WhatsApp Cloud API and Meta platforms for communication automation and customer engagement.
By interacting with our WhatsApp services, you consent to:
- Receiving messages from our business accounts
- Processing of communication data through Meta platforms
- Secure storage of conversation and contact details for support and operational purposes
We do not sell or share your WhatsApp data with unauthorized third parties.
4. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
- Analyze website traffic
- Improve user experience
- Measure marketing performance
Users can disable cookies through browser settings.
5. Data Protection
We implement reasonable technical and organizational security measures to protect your data from:
- Unauthorized access
- Misuse
- Disclosure
- Loss or alteration
However, no online system is completely secure.
6. Third-Party Services
Our website or applications may integrate with third-party services including:
- Meta/Facebook
- Google services
- Payment gateways
- Hosting providers
These services may have their own privacy policies.
7. Data Sharing
We do not sell personal information.
We may share information only:
- When legally required
- For service operations
- With authorized vendors or technology partners under confidentiality obligations
8. User Rights
Users may request:
- Access to their personal data
- Correction of inaccurate information
- Deletion of their information
- Withdrawal of consent where applicable
Requests can be sent to:
kriodigital93@gmail.com
9. Data Retention
We retain user information only as long as necessary for:
- Service delivery
- Legal compliance
- Business operations
- Security purposes
10. Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.
12. Contact Us
For privacy-related questions or requests:
Krio Digital
Website: kriodigital.com
Email: kriodigital93@gmail.com