Refund Policy

Last updated: June 2026.

This Refund Policy outlines the terms under which Krio Digital provides refunds for its services.

1. Service-Based Engagements

Krio Digital provides professional marketing and development services. Because work begins promptly after a project is confirmed, fees are generally non-refundable once services have commenced.

2. Advance Payments

Where an advance or retainer has been paid and no work has yet been performed, you may request a refund of the unused portion within 7 days of payment, less any non-recoverable costs already incurred on your behalf.

3. Cancellations

Either party may cancel an ongoing engagement with written notice as specified in the applicable proposal or agreement. Fees for work completed up to the cancellation date remain payable.

4. Disputes

If you are dissatisfied with a deliverable, please contact us so we can work toward a resolution before any refund is considered.

5. Contact

To request a refund or discuss this policy, contact us at sales@kriodigital.com or call +91 7276054837.